You can get a photo ID card from CitizenCard. Your Personal Officer will need to help you with the application and you will need a photograph that Reception should be able to take for you. The card costs £15 and will take 21 days to receive, so make sure you apply in plenty of time. If you need one urgently they can provide one in a couple of days but it would cost £30.
CitizenCard, 7 Prescott Place, London SW4 6BS
www.citizencard.com
contact@citizencard.com
To get a replacement certificate you should try the UK Record Office website www.ukrecordoffice.co.uk or write to them at:
UK Record Office, 4200 Waterside Centre, Solihull Parkway, Birmingham Business Park, Birmingham. B37 7YN
Telephone: 0121 247 4304
Opening times are Monday to Friday, 9am to 4pm.
Email: info@UKOfficialRecords.co.uk