Many people in need of emergency food are often also in ‘fuel crisis’ and have to make the choice between heating or eating. Support is available if you can't pay your energy bills.
Contact your supplier to talk about ways to pay. The Citizens Advice website has information about how to contact them and the different payment options that are available www.citizensadvice.org.uk/consumer/energy/energy-supply/get-help-paying-your-bills/struggling-to-pay-your-energy-bills/
Fuel Bank helps people by giving them emergency credits to pay for gas and electricity, alongside emergency food.
Fuel Bank is available in selected foodbanks and advice agencies across Great Britain and provides a top up voucher with about two weeks’ worth of fuel for a prepayment meter if you have been deemed as in ‘crisis need’ by an independent referrer.
If you are not sure if there are any fuel banks in your local area contact your council, who can provide a list of local resources and help, or have a look at the Fuel Bank Foundation website www.fuelbankfoundation.org
In 2022, the government made payments directly into council tax payers’ bank accounts to help with winter fuel costs and has since committed to paying further payments to everyone. At the time this Directory is printed, it is unknown if the government will make further fuel payments to help people in 2023. Keep an eye on the news and check the government page for further details www.gov.uk/government/publications/government-support-for-energy-bills-and-the-cost-of-living-factsheets
Households in receipt of Pension Credit, Guarantee Credit, and some working age benefits are entitled to £150 Warm Home Discount.
People above state pension age may be entitled a payment of between £250 and £600, depending on individual circumstances. For more information, see the government website www.gov.uk/winter-fuel-payment