Appendices
Appendices - Benefit Changes
If you are struggling with living costs

Introduction

If you don’t have enough to live on, you might be able to get help from the government or your local council.

If you’re waiting for benefit payments to start, you might be able to get your benefit paid early.

Get help paying for daily essentials

You might be able to get help from:

  • your local council
  • a government loan

Food

If you’re struggling to pay for food, you might be able to get help from a local food bank.

If you have a child or are pregnant
You might be able to get a Healthy Start card to help you buy certain types of milk, infant formula, fruit and vegetables.

To get the Healthy Start card you must be at least 10 weeks pregnant or have a child under 4 years old. You must also be claiming either:

  • Income Support
  • income-based Jobseeker’s Allowance
  • income-related Employment and Support Allowance – but only if you’re pregnant
  • Child Tax Credit – and your household earns £16,190 a year or less
  • Pension Credit
  • Universal Credit – and your household earns £408 a month or less

If you get Child Tax Credit, you can’t get the Healthy Start Card  if you also get Working Tax Credit – unless you get the ‘run-on’ payment. Working Tax Credit run-on is the payment you get for 4 weeks after you stop qualifying for Working Tax Credit.

You can apply for the Healthy Start Card scheme on the NHS website services.nhsbsa.nhs.uk/apply-for-healthy-start/

You can also contact the Healthy Start helpline on 0300 300 7010. The service is available Monday to Friday (except Bank Holidays), 8am to 6pm. Calls from landlines cost up to 9p per minute. Calls from mobile phones vary from 3p to 55p per minute.

Check what help you can get from your local council

Your local council might give you vouchers to help pay for day-to-day essentials like:

  • food
  • your energy or water bills
  • essential items – for example, clothes or an oven

This help is known as ‘welfare assistance’ or the ‘Household Support Fund’. The help on offer and who can get it varies. Contact your local council and ask them if they run a welfare assistance or Household Support Fund scheme that could help you.

You don’t have to be getting benefits to get help from your local council. If you do get benefits, they won’t be affected if you start getting money from a welfare assistance or Household Support Fund scheme.

Get an interest-free loan to pay for essentials

You might be able to get what’s called a ‘budgeting loan’ for essentials like clothing or a washing machine if you claim certain benefits.

You might be eligible if you get:

  • Income Support
  • income-based Jobseeker’s Allowance
  • income-related Employment and Support Allowance
  • Pension Credit

The loan is interest-free, so you’ll only have to pay back what you borrow. You’ll usually need to pay back the loan within 2 years.

Get help paying your rent

If Housing Benefit or Universal Credit doesn’t cover all your rent and you need more money, you could make a claim for a discretionary housing payment (DHP). A DHP is extra money from your local council to help pay your rent.

You need to claim Housing Benefit or the housing costs part of Universal Credit to get a DHP.

Your local council doesn’t have to give you a DHP – it depends on your circumstances.

If the council decide to give you a DHP, they’ll write to tell you:

  • how much you’ll get
  • when the DHP will stop

If you still need a DHP after it stops, you can apply again.

Applying for a DHP

Contact your local council and ask how to apply for a DHP. They might want you to apply by phone or online. When you apply, be as clear as you can when you’re explaining why you need a DHP. For example, you should explain:

  • why you can’t afford to pay the rent
  • why you can’t move somewhere cheaper
  • if it’s causing problems for someone you look after, like a child or elderly relative
  • any evidence you have, like a letter from your doctor or details of debts you’re paying off

You should also tell the council if you’re waiting for them to decide whether you can get Housing Benefit.

If you apply on a paper form, it’s a good idea to keep a copy of the form for your records.